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Nature’s wonders, history, and heritage

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Welcome to Franklin, NC

Franklin, NC Named One of the Best Places to Retire

Nestled in the foothills of the Great Smoky Mountains, this quaint southwestern North Carolina town offers a change of pace and a never-ending supply of activities for the entire family. Franklin, NC was recently featured in Where to Retire Magazine and named one of Retirement Lifestyles Magazine’s Top 10 places to retire.

Franklin, NC is large enough to offer almost anything you need, yet small enough to offer the highest quality of life. Nature’s wonders, history, and heritage, as well as other interesting and unique diversions, make Franklin, NC the ideal place for a relaxing, refreshing getaway – truly the home of mountain treasures and simple pleasures.

In order to facilitate your move here, we thought it would be helpful to provide some of the following information for you.


Download our helpful visitors guide.


Helpful maps for your adventure.


Check the local weather forecasts


Information on the latest road conditions.

General Information


The Macon County Airport, located at 1241 Airport Road (off of NC Highway 28 and approximately 5 miles north of Franklin) has a 4,400 foot by 75 foot runway. It will accommodate VFR only, no instruments. Hours of operation are 8:00 AM to dusk. For further information, call (828) 524-5529.

Automobile Tags

Within 30 days of establishing residency, you must also obtain a North Carolina automobile tag. This may be done at 118 East Depot Street. They can be reached at (828) 369-8165.


Alcoholic beverages are available within town limits. Beer and wine may be purchased at a number of stores. Distilled liquor may be purchased at the ABC Store at 149 Macon Plaza off of Highlands Road.

A number of restaurants have full-service bars offering a fantastic variety of wines, beer and liquor by the drink.

Business License

You may obtain a Privilege License to do business in the Town of Franklin at City Hall at 188West Main Street. If your business is to be located outside of the town limits, no license is required unless for regulatory purposes.

Cablevision & Satellite Service

Mediacom has the local contract for Cablevision. They may be reached at 1-800-946-5388. In addition, there are a number of satellite service providers in our county.

Driver's License

You have 30 days after you move here to apply for a North Carolina driver’s license. You may do so out in the Macon Industrial Park off of US 64 West at 277 Industrial Park Road. They may be reached at (828) 524-3592.

Electric Service

Our service is provided by Duke Energy. For new services call them at (828) 524-2121.

Fire & Emergency Services

The Macon County Emergency Medical Service, which is available by dialing 911, provides ambulance services. Fire service is provided by a number of volunteer fire departments which are all available through 911. A regional air ambulance is also based in Franklin for extreme medical emergencies.


Angel Medical Center is our new 30-bed hospital featuring three ORs, dedicated endoscopy and radiology spaces, and a 17-bed emergency department with two trauma bays. This new, state-of-the art facility also provides larger, more spacious patient rooms.  Angel Medical Center is a full-service, critical access hospital. Outpatient services include a wound clinic, a full laboratory, digital mammography, CT, MRI, nuclear medicine, and physical, occupational, and speech therapy.  Visit website at


The Town of Franklin is governed by a mayor and a Board of Aldermen. Day-to-day operations are supervised by a town manager. The City Hall is located at 188 West Main Street and they are called at (828) 524-2516. The mayor and Board of Aldermen hold meetings on the first Monday of each month at 7:00 PM in City Hall.

Macon County, of which Franklin is the County Seat, is governed by a Board of Commissioners with day-to-day operations being supervised by the county manager. They are located at 5 West Main Street and may be contacted at (828) 349-2025. The Board of Commissioners meets on the second Monday at 6:00 PM in the County Courthouse. If you have an item for their agenda, merely call the week before scheduled meetings in order to reserve space on the appropriate agenda.

Heating Fuel

Natural Gas is available within limited areas. The customer service office of Toccoa Natural Gas is in Westgate Shopping Center. Propane gas and other heating fuels are available through a number of distributors.

Law Enforcement

This is provided by Franklin Police Department at 97 East Main. For emergencies, dial 911, for non-emergencies, call (828) 524-2864. The Macon County Sheriff’s Department and jail is on Lakeside Drive. For emergencies, dial 911, for non-emergencies dial (828) 524-2811.


We have an exceptional library at 819 Siler Road. Their number is (828) 524-3600. A new 29,000 square foot facility.

Post Office

The Post Office is located on Depot Street in Franklin. Highlands, Nantahala, Otto, Scaly Mtn., Topton, and Aquone also have post offices.


The tax structure in North Carolina includes income tax on personal and business income. Sales tax is collected at the rate of 6.75% on all goods purchased with the exception of prescription drugs, gasoline, coin-operated laundry, false teeth, eyeglasses, motor vehicles, and goods purchased for resale. The sales tax on motor vehicles is 3%. In addition to sales tax on lodging, there is a 3% lodging tax. Property taxes are administered and levied by the town and county.

Telephone & Internet

New residents may obtain phone service from Frontier by calling 1-877-462-8188. Existing customers of Frontier may visit Frontier Customer Service. online. In addition, there are a number of cell phone providers, and local Internet services provided by Balsam West and Frontier.

Voter Registration

Residents must register 30 days prior to an election, be an U.S. Citizen, and be 18 years of age or older by the election date. To register to vote contact: Macon County Board of Elections, Macon County Courthouse, 5 W. Main Street, Franklin, NC 28734 (828) 349-2034.

Water & Sewer

The Town of Franklin provides water and sewer service. Their office is at 188 West Main Street and they may be phoned at (828) 524-2516.

Garbage Service

Residents have the choice of hiring a private service or using the convenience centers scattered throughout the county.  The convenience centers also provide for the recycling of glass, plastic, paper and cardboard.  The landfill is located on Lakeside Drive off Lake Emory Road.

Town & County Offices

Franklin Fire Department


NC Driver's License Office


Macon County Board of Elections


Macon County Inspections


Macon County Courthouse

5 West Main Street
Franklin, NC 28734

Macon County Board of Education

P.O. Box 1029
Franklin, NC 28734

Macon County Emergency Medical Services

c/o Macon County Courthouse
5 West Main Street
Franklin, NC 28734

Town of Franklin Office


95 NE Main Street
Franklin, NC  28734

Local State & Federal Offices



NC Driver's License Office


NC License Plate Agency


NC Division of Forestry


Social Security Administration


US Forest Service Wayah Ranger Dist.

90 Sloan Rd.
Franklin NC 28734

US Post Office

Depot Street
Franklin, NC 28734

Community Profile of Franklin, NC

General Information

County seat: Franklin

County land area: 516.23 sq. miles

Average annual snowfall: 6.8 in.

Average July temperature: 78 degrees

Average Elevation: 2,113 ft. above sea level

Average annual rainfall: 53 in.

Average January temperature: 41 degrees


Population (County): 37,564

Population density: 63 per square mile

Estimated Median Age:  50


% of high school graduates: 77.4%

% of college graduates: 16.2%

SAT scores: 1,528

Total enrollment K-12: 4,511

Enrollment Franklin High School: 1,011


4th Quarter, 2022 Unemployment Rate: 2.9%

Workforce 2nd Quarter, 2022:  14,607


Wastewater treatment capacity: 2.500m/g/d

Phone service: Frontier, 877-462-8188

Natural gas service: Toccoa Natural Gas, 828-349-1222

Electric service: Duke Power 866-332-5253

Health Providers

Number of physicians : 64

Population / physician ratio: 22.7 per 10,000

Hospitals: 1 with 47 beds

Nursing homes/Assisted Living: 4

Population/RN ratio: 63.6 per 10,000

Population/dentist ratio: 4.4 per 10,000

Urgent Care: 2


Per capita income: $26,994

Median family income : $51,973

Total Retail Sales: $732,900,000

Total Retail Businesses: 2,686


County: 2022/2023 property taxes/$100 value: $0.4000

Town of Franklin: property taxes/ $100 value: $0.3200

Sales Tax:  6.75%

Churches Available in Area

Protestant: 65

Catholic: 1

Jewish: 1

Other: 4

Driving Distance

Atlanta, GA: 130

Greenville, SC: 105

Asheville, NC: 65

Knoxville, TN: 109

Raleigh, NC: 316

Highways Serving Area

US Highways: 23, 441, and 64

North Carolina highways: 28


Franklin: Mayor, Board of Aldermen, 828-524-2516

Macon: Board of Commissioners, County Manager 828-349-2025

Planning & Zoning

Zoning Ordinance: Town of Franklin 828-349-2072

Planning Commission: County – Derek Roland, 828-349-2571

Town: Justin Setzer, 828-524-2516

Law Enforcement

Franklin: Police, 828-524-2864

County: Sheriff’s Office, 828-349-2104


Local newspapers: 4

Television networks: 4

Internet service providers: 5

Local radio stations: 3

Cable service: Franklin only

Recreation Programs

Program: County

Swimming pools: public: 1

Tennis courts: public: 4

Country clubs: 1

Golf courses: public: 3

Industrial Park

Macon County Industrial Park: 102 acres

Major Industrial Employers Link

Whitley Products: 180 employees

Shaw Industries: 300 employees

Drake Software: 300 employees

Duotech Services: 25 employees

Tektone Mfg: 90 employees